RETURN POLICY
Return & Exchanges
If for any reason you are not satisfied with our products, we will assist you with a prompt credit or exchange.
- All returns and exchanges must be requested within 1 days of receipt. Please allow Yhaab 24 business hours to process your request.
- All credits will be applied as store credit.
- Return credits will be issued after the return is received and inspected by our return department.
- Items must be returned in their original condition, unworn, unwashed, undamaged, unused, and with their original tags intact.
- All returns (excluding manufacturer defects) are subject to a 30% restocking fee.
- All returns must have a Return Authorization Number (RA#) for the claim to be processed.
- To protect the product, the user needs to send the items in the original package.
- To initiate a return, simply email info@yhaab.com. We will provide a Return Authorization Number (RA#) and please add the RN# on the return package for us to better assist you. We do not accept any return without a RA#.
- For damaged items, please provide photos of the damages, style number, and invoice number.
- Yhaab does not guarantee the availability of merchandise for exchanges.
- We recommend you send your return via an insured carrier. We are not responsible for lost or damaged packages. Customers must pay for all shipping costs incurred for delivery and exchanges.
- Yhaab does not accept merchandise returned without the original tags. The user needs to notify Yhaab of a defective product as soon as possible.
Shipping & Delivery
The correct shipping address is necessary. Yhaab cannot reroute an order once it has been dispatched. Shipments are sent via UPS from Miami, FL via USPS. You can track the progress of your order via USPS. Simply visit www.usps.comand enter your tracking number. Yhaab is not responsible for lost or stolen packages confirmed with a tracking number. The customers assume all responsibility for any loss or damage of these items.
Cancelations
Cancellations are only accepted within the first 24 hours after an order is placed.